CON-SAU-PKG17-VS
CON-SAU-PKG7-VS
Cisco no longer supply packaged SMARTnet. Please try our calculator for the current product 
Description :
Provides updates and upgrades to Cisco IOS software, Intrusion Protection Signature updates, 24 x 7 x 365 access to TAC, and, subject to fault confirmation by Cisco, replacement hardware delivered with Engineer On Site within 2 working hours.
Response Time :
2 Hours
Period of Cover :
1 Year - 24 hours a day; 7 days a week
Hardware Maintenance :
Yes
Software Maintenance :
Yes
Engineer Installation :
Yes
Access to cisco.com :
Yes
Exclusions :
Product should ideally still be under warranty, or should be under an existing SMARTnet contract. Older equipment can be covered, but may be subject to an inspection charge. This service is not available outside of major cities.
