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813-421-2951
Cisco SMARTnet and Licencing
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Essential Software Support ESW

Part Number Description
CON-ESW-PKG13
Cisco ESW Support
CON-ESW-MIG10XBD
Cisco SMARTnet for BE6000 Upgrade 10.x Basic license to CUWL Standard
CON-ESW-70SS1
Cisco SMARTnet for CCX 7.0 STD Seat Qty 1 (agent or supervisor)
CON-ESW-ICS-20220
Cisco SMARTnet for CTI Siebel Agent
CON-ESW-CVP10MED
Cisco SMARTnet for CVP 10.0 and 10.5 Media Only
CON-ESW-EMRGNCY
Cisco SMARTnet for Emergency Responder Electronic or Physical Software Delivery
CON-ESW-IVR80AO
Cisco SMARTnet for IVR 8.0 ADD ON IP IVR
CON-ESW-IVR80UP
Cisco SMARTnet for IVR 8.0 UPGRADE IP IVR
CON-ESW-ICS-13001
Cisco SMARTnet for Multi-customer WebView II Server
CON-ESW-NTW40K9B
Cisco SMARTnet for Prime Network 4.0 - Base Application
CON-ESW-NTW4SBY
Cisco SMARTnet for Prime Network 4.x - Redundancy License (Local HA or Geo DR)
CON-ESW-11XENHPC
Cisco SMARTnet for UC Manager-11.x Enh Plus Single User-Over 10K
CON-ESW-UCM1011U
Cisco SMARTnet for Upg to UCM 11.x Enh Plus from 10.x - ) 10K Users
CON-ESW-UCM9TO11
Cisco SMARTnet for Upg to UCM 11.x Enh Plus from 9.x - ) 10K Users
CON-ESW-UPCUBASB
Cisco SMARTnet for Upgrade to UC Manager Basic - 1K - 10K Users
CON-ESW-ENHPCUPG
Cisco SMARTnet for Upgrade to UCM 9/10/11 Enh Plus from v8.x or earlier - ) 10K
CON-ESW-NTW4ALU1
Essential Software for AL7450E1-NETW4UP1, AL7450E1-NETW4UPG, AL7450E1-NETW4RTM, AL7450E1-NETW4UP3
CON-ESW-NTW4ALU5
Essential Software for AL7705SR-NETW4UP3, AL7705SR-NETW4UPG, AL7705SR-NETW4UP1, AL7705SR-NETW4RTM
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