24x7x2 Onsite Svc, CSS 11051, 8 pt FE (TX), 128MB, HD,, CSS-11051-AC-RF
Provides updates and upgrades to Cisco IOS software, 24 x 7 x 365 access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered with Engineer On Site within 2 working hours.
Response Time :
Period of Cover :
1 Year - 24 hours a day; 7 days a week
Hardware Maintenance :
Software Maintenance :
Engineer Installation :
Access to cisco.com :
Product should ideally still be under warranty, or should be under an existing SMARTnet contract. Older equipment can be covered, but may be subject to an inspection charge. This service is not available outside of major cities.