CON-OSP-OC48/POS

24x7x4 Onsite Svc, 1 Port OC-48c/STM-16c POS SR w/SC-FC, OC48E/POS-SR-SC-RF, OC48/POS-SR-SC, OC48E/POSSRSC-B-RF, OC48/POS-SR-SC-RF, OC48E/POS-SR-SC-B=, OC48E/POS-SR-SC=, OC48E/POS-SR-FC=, OC48/POS-SR-SC=

Description:	Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered and Engineer On Site within 4 working hours.
Response Time:	4 Hours
Period of Cover:	1 Year - 24 hours a day; 7 days a week
Hardware Maintenance?	Yes
Software Maintenance?	Yes
Engineer Installation?	Yes
Access to Cisco.com?	Yes
Exclusions:	Product should ideally still be under warranty, or should be under an existing SMARTnet contract. Older equipment can be covered, but may be subject to an inspection charge.

*PLEASE NOTE: Every effort has been made to ensure the accuracy of all information contained herein. IT Help and Support Centre Ltd makes no warranty expressed or implied with respect to accuracy of the information, including price, product editorials or product specifications. IT Help and Support Centre Ltd or its suppliers shall not be liable for incidental, consequential or special damages arising from, or as a result of, any electronic transmission or the accuracy of the information contained herin, even if IT Help and Support Centre Ltd has been advised of the possibility of such damages. Product and manufacturer names are used only for the purpose of identification.

PLEASE NOTE: Every effort has been made to ensure the accuracy of all information contained herein. IT Help and Support Centre Ltd makes no warranty expressed or implied with respect to accuracy of this information, including price, product editorials or product specifications. IT Help and Support Centre Ltd or its suppliers shall not be liable for incidental, consequential or special damages arising from, or as a result of, any electronic transmission or the accuracy of the information contained herin, even if IT Help and Support Centre Ltd has been advised of the possibility of such damages. Product and manufacturer names are used only for the purpose of identification.