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United States Cisco SMARTnet Pricing
813-421-2951
Cisco SMARTnet and Licencing
Cisco SMARTnet Pricing
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CCSPLUS

Part Number Description
Add-on MSD b+s CRM connector for email - add on top of voice
Add-on Salesforce b+s CRM connector for case - add on voice
Add-on SAP b+s CRM connector for chat - add on top of voice
Add-on SAP b+s CRM connector for email - add on top of voice
Add-on Siebel b+s CRM connector for email - add on for voice
Add-on SKUs for eGain volume-based applications
ALI OnQ Enterprise Server License
ALI OnQ Port for CCE
ALI OnQ Port for UCCE/PCCE Add On
Bucher+Suter SolutionsPlus CRM for CCE - Additional Seats
Bucher+Suter SolutionsPlus CRM for CCX - New Deployment
Cisco Media Blender
Egain Call Track per concurrent user
EGain Chat per concurrent user
EGain Chatbot for 20,000 Sessions per month
EGain Chatbot for 10,000 sessions per month
EGain Cobrowse per named user
EGain Community for 20,000 sessions per month
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