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Supporting Cisco Data Centre System Devices

Cisco Certified Technician (CCT) Data Centre Certification 640-893 DCTECH

Course Title: Supporting Cisco Data Centre System Devices

(DCTECH) v1.0

Course code: DCTECH
Duration: 5-6 hours

Course Overview

The Supporting Cisco Data Centre System Devices (DCTECH) training course focuses on the skills required for onsite support and maintenance of Cisco Unified Computing Systems and servers. Technicians in this area must be able to identify Cisco Unified Computing System components and servers, accessories, cabling, and interfaces; understand the Cisco Unified Computing Systems and NX-OS operating modes and identify commonly found software; and be able to use the Cisco Graphical User Interface (GUI) to connect and service product components.

This is a 5- to 6-hour, on-demand training course that is designed for field support engineers working with Cisco data centre system devices and operating software. Purchase covers a one-year subscription period for a single user and provides access to the most up-to-date information on Cisco products. The course is divided into short modules and uses text, audio narration, graphical images, drawings, and video to illustrate the proper procedures for diagnosing and resolving common issues to improve the effectiveness of field support engineers and speed time-to-resolution.

Please note that in order to achieve the CCT Data Centre certification candidates are first required to attain the CCT Routing & Switching certification.

Target Audience

Cisco field support technicians and other support engineers should consider taking this course. By achieving CCT certification candidates are able to demonstrate that they have the requisite skills and knowledge to successfully perform onsite support and maintenance of Cisco networking devices and work effectively with the Cisco Technical Assistance Centre.

Course Objectives

On successfully completing the DCTECH course candidates will be able to:
  • Review Cisco data centre networking fundamentals, including SAN, UTP and fiber connectors, the unified computing fabric, and server options
  • Identify Cisco UnifiedComputing System (UCS) component models, accessories, cabling, and interfaces
  • Understand Cisco UCS and NX-OS operating modes and identify commonly found software
  • Use the Cisco Graphical User Interface to connect and service product components
  • Demonstrate effective field servicing and equipment replacement, including hot swap, with the support of the Cisco Technical Assistance Center

Course Prerequisites

There are no prerequisites for candidates to paricipate in the DCTECH Cisco training course however candidates are required to pass and complete RSTECH exam 640-692 before prior to attempting this course.

Testing and Certification

The DCTECH Cisco training course is the recommended preparation for the 640-893 DCTECH exam required to achieve the Cisco Certified Technician Data Centre Certification.

Exam Topics

The following topics are general guidelines for the content that may be included in the exam, however other related topics may also be included and the guidelines may change at any time.

General Networking Knowledge:
  • Demonstrate a high level understanding of SAN technology
  • Describe what an IP address and subnet is. Add default gateway and subnet mask
  • Differentiate between these Layer 2 technologies: Ethernet, Fast Ethernet, Gigabit Ethernet, and so on
  • Describe what FTP does
  • Describe what TFTP does
  • Describe what Telnet does
  • Describe what ping does
  • Use the OSI and TCP/IP models and their associated protocols to explain how data flows in a network
  • Identify and correct common network problems at Layers 1 and 2
  • Identify the cabling and connectors
Identify Cisco Equipment and Related Hardware
  • Describe the Cisco Unified Computing System components and chassis layout
  • Cisco Unified Computing System LED description
  • Describe the UCS C-Series Rack Mount Servers components and chassis layout
  • Describe the Cisco Nexus 2000 Series Fabric Extender components
  • Identify Cisco Nexus 2000 Fabric Extender Cabling Types
  • Describe the Cisco Nexus 5000 Series Switch components
  • Describe the Cisco Nexus 7000 Series Switch components
  • Describe the Cisco MDS 9000 product family components
  • Identifying the MDS 9000 Family Storage Networking Modules
  • Identify Cisco products by logo marking and model number (including but not limited to locations on chassis, line card, module, or adapter)
  • Identify and locate the serial number of Cisco products (including but not limited to locations on chassis, line card, module, or adapter)
Describe Cisco NX-OS Software Operation
  • Cisco Integrated Management Controller (CIMC)
  • Describe features and functionality of UCS Manager
  • Describe the different command modes for Cisco NX-OS software
  • Determine the current mode of the device
  • Know how to export technical support data
  • Verify the device configuration
  • Know how to use and interpret the basic Cisco NX-OS commands
  • Identify a configuration file from a Cisco device
  • Using the Device File Systems, directories, and files
  • Perform password recovery on a Cisco NX-OS Switch device
Service-related Knowledge
  • Make a physical connection from laptop to Cisco console port
  • Perform installation process steps and expected outcomes
  • Perform initial setup tasks
  • Service restoration verification
  • Perform remedial procedures on Cisco devices
  • Use the hardware tools needed for repair
  • Upgrading the BIOS on a UCS Server Blade with the GUI
  • Upgrading Cisco Integrated Management Controller Firmware on a UCS Server C-Series
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