15 November 2022
Cisco SmartNet and juniper Care
ITHelp is a global supplier of Juniper and Cisco Support and Extended Warranties
14 November 2022
23 October 2022
Smart Net vs Third Party Maintenance
15 November 2022
Sometimes Smart Net can be a cheaper choice than third party maintenance.
Smart Net facts that Cisco won’t tell you
14 November 2022
Here are some facts about Smart Net that most people are not aware of
Is Cisco SmartNet required?
23 October 2022
If you have Cisco equipment in your network and you want to run the latest software version, you will need to get that from Cisco.
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ITHelp was created for the sole purpose of making Cisco Smart Net purchases simple. With our unique Smart Net Calculator we achieved that and have delivered and managed over 10,000 contracts to over 4000 customers.
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Cisco Smart Net Overview
What is Cisco Smart Net?
Smart Net is Manufacturers Hardware and Software support for your Cisco products.
Provided directly by Cisco, it entitles you to software support and upgrades and hardware replacement within an agreed timeframe.
What does Smart Net include?
With a Smart Net contract, you are entitled to talk to Cisco experts at the TAC (Technical Assistance Centre) They will assist you in getting the most from your Cisco equipment.
With a Smart Net contract, you are entitled to download and legally install upgrades to the operating system of your Cisco devices. You can obtain advice and guidance in doing this from the TAC.
What is Smart Net Advance Replacement?
With a Smart Net contract, Cisco will send you replacement hardware, with or without an engineer, should your Cisco hardware fail. This can be within a 2 (two) hour timeframe if your network is important to your business.
Cisco Smart Net can be cheaper than Third Party Maintenance
There is no doubt that Smart Net is better than Third Party Maintenance and in some cases can even be cheaper. Talk to our experts to find out more.