Smart Net vs Third Party Maintenance vs Hybrid Maintenance
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Smart Net and Third Party Maintenance should be combined into Hybrid Maintenance
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Is Cisco SmartNet required?
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If you have Cisco equipment in your network and you want to run the latest software version, you will need to get that from Cisco.
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Cisco Smart Net Overview
What is Cisco Smart Net?
Smart Net is Manufacturers Hardware and Software support for your Cisco products.
Provided directly by Cisco, it entitles you to software support and upgrades and hardware replacement within an agreed timeframe.
What does Smart Net include?
With a Smart Net contract, you are entitled to talk to Cisco experts at the TAC (Technical Assistance Centre) They will assist you in getting the most from your Cisco equipment.
With a Smart Net contract, you are entitled to download and legally install upgrades to the operating system of your Cisco devices. You can obtain advice and guidance in doing this from the TAC.
What is Smart Net Advance Replacement?
With a Smart Net contract, Cisco will send you replacement hardware, with or without an engineer, should your Cisco hardware fail. This can be within a 2 (two) hour timeframe if your network is important to your business.
Cisco Smart Net can be cheaper than Third Party Maintenance
There is no doubt that Smart Net is better than Third Party Maintenance and in some cases can even be cheaper. Talk to our experts to find out more.