SMARTnet is Manufacturers Hardware and Software support for your Cisco products.
Provided directly by Cisco, it entitles you to software support and upgrades and hardware replacement within an agreed timeframe. SMARTnet provides four distinct benefits:
SMARTnet gives access to Cisco.com
With a SMARTnet contract, you are entitled to extended access to tools and information on the Cisco Website. This resource can provide answers to support you and your staff without expensive training courses or books and manuals.
SMARTnet gives Cisco TAC Assistance
With a SMARTnet contract, you are entitled to talk to Cisco experts at the TAC (Technical Assistance Centre) They will assist you in getting the most from your Cisco equipment.
SMARTnet gives Software Updates and Upgrades
With a SMARTnet contract, you are entitled to download and legally install upgrades to the operating system of your Cisco devices. You can obtain advice and guidance in doing this from the TAC.
SMARTnet gives Advance Replacement
With a SMARTnet contract, Cisco will send you replacement hardware, with or without an engineer, should your Cisco hardware fail. This can be within a 2 (two) hour timeframe if your network is important to your business.
Have you Purchased SMARTnet Before?
Our SMARTnet pricing is aggressive. Please take the time to compare our prices with your existing supplier, we firmly believe that we will reduce your IT costs.