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CON-PREM-CVM

24X7X2 ONSITE , IGX-CVM ON-SITE , IGX-CVM-E1EC-IPP, IGX8-CVM-T1EC, IGX-CVM-IPP, IGX-CVM-T1EC-IPP, IGX-CVM-T1EC-RF, IGX-CVM-E1EC-RF, IGX-CVM-RF, IGX8-CVM-E1EC

Price :
Specification & Buying :

Description :

Provides updates and upgrades to Cisco IOS software, 24 x 7 x 365 access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered with Engineer On Site within 2 working hours.


Response Time :

2 Hours


Period of Cover :

1 Year - 24 hours a day; 7 days a week


Hardware Maintenance :

Yes


Software Maintenance :

Yes


Engineer Installation :

Yes


Access to cisco.com :

Yes


Exclusions :

Product should ideally still be under warranty, or should be under an existing SMARTnet contract. Older equipment can be covered, but may be subject to an inspection charge. This service is not available outside of major cities.


Provides Cisco SMARTnet 24 x 7 x 2 Cover for:

IGX-CVM-IPP

^Upgrade from CDP to CVM - Type 3


IGX-CVM-T1EC-IPP

^Upgrade from CDP-T1EC to CVM-T1EC - Type 3


IGX8-CVM-T1EC

CVM ADPCM with integrated T1 echo canceler for the IGX8


IGX-CVM-E1EC-IPP

^Upgrade from CDP-E1EC to CVM-E1EC - Type 3


IGX-CVM-T1EC-RF

IGX-CVM-T1EC REFURBISHED


IGX-CVM-E1EC-RF

IGX-CVM-E1EC REFURBISHED


IGX-CVM-RF

IGX-CVM REFURBISHED


IGX8-CVM-E1EC

^CVM ADPCM with integrated E1 echo canceler for the IGX8


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