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United States Cisco SMARTnet Pricing
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SMARTnet 8 x 5 x NBD

Cisco SMARTnet is available in a number of different cover levels, however the most popular is the 8X5XNBD support level.

8X5XNBD is the most cost effective service level and provides:

  • 8 hours a day 5 days a week fault reporting
  • Replacement hardware on the Next Business Day (NBD) after fault diagnosis
  • 24 hours a day 7 days a week unlimited TAC access
  • 24 hours a day 7 days a week extended access to Cisco.com
  • 24 hours a day 7 days a week unlimited updates to the software on your device
8x5 NBD is marginally more expensive that Softnet or Software Only SMARTnet but provides for next business day replacement of faulty hardware


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