Licensing for Equipment in

Country: United States

Currency:

LIC-CTS-MAN-100 Cisco Support

CON-ECDN-CTSM100

Annual Contract - Support for LIC-CTS-MAN-100 - SMARTnet SWSS TelePresence Essential Operate Service 8 x 5 x NBD, Cisco Smartnet SWSS - Application and Software Support with Updates - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Cisco Software Support Service SWSS
  • Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
  • One Hour Response Time
  • Next Business Day NBD
  • 8 hours a day, 5 days a week
  • NBD Hardware Replacement
  • No Onsite Engineer
  • Extended access to cisco.com
  • Most equipment can be covered

CON-ECEN-CTSM100

Annual Contract - Support for LIC-CTS-MAN-100 - SMARTnet TelePresence Essential Operate Service - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced within 4 hours from fault diagnosis - Cisco Smartnet SWSS - Application and Software Support with Updates - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Cisco Software Support Service SWSS
  • Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
  • One Hour Response Time
  • 8 Business Hours, 5 days a week Support
  • 4 Hour Hardware Replacement
  • No Onsite Engineer
  • Extended access to cisco.com
  • Most equipment can be covered

CON-EC4N-CTSM100

Annual Contract - Support for LIC-CTS-MAN-100 - SMARTnet TelePresence Essential Operate Service 24 x 7 4 Advance Replacement, Cisco Smartnet SWSS - Application and Software Support with Updates - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Cisco Software Support Service SWSS
  • Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
  • One Hour Response Time
  • 24 Hours, 7 days a week Support
  • 4 Hour Hardware Replacement
  • No Onsite Engineer
  • Extended access to cisco.com
  • Most equipment can be covered

CON-ECEO-CTSM100

Annual Contract - Support for LIC-CTS-MAN-100 -

CON-EC4T-CTSM100

Annual Contract - Support for LIC-CTS-MAN-100 -

PLEASE NOTE: Every effort has been made to ensure the accuracy of all information contained herein. IT Help and Support Centre Ltd makes no warranty expressed or implied with respect to accuracy of this information, including price, product editorials or product specifications. IT Help and Support Centre Ltd or its suppliers shall not be liable for incidental, consequential or special damages arising from, or as a result of, any electronic transmission or the accuracy of the information contained herin, even if IT Help and Support Centre Ltd has been advised of the possibility of such damages. Product and manufacturer names are used only for the purpose of identification.