Software Updates

Software Support 24x7

Smart Net No-Engineer

SMARTnet HW & SW 8x5xNBD CON-SNT
SMARTnet Enhanced HW & SW 8x5x4 CON-SNTE
SMARTnet Premium HW & SW 24x7x4 CON-SNTP
SMARTnet 2 Hour HW & SW 24x7x2 CON-S2P
CON-SNT 8x5xNBD
CON-SNTE 8x5x4
CON-SNTP 24x7x4
CON-S2P 24x7x2

Smart Net Onsite Engineer

SMARTnet Onsite HW & SW 8x5xNBD CON-OS
SMARTnet Onsite HW & SW 8x5x4 CON-OSE
SMARTnet Onsite HW & SW 24x7x4 CON-OSP
SMARTnet Onsite 2 Hour HW & SW 24x7x2 CON-PREM
CON-OS 8x5xNBD
CON-OSE 8x5x4
CON-OSP 24x7x4
CON-PREM 24x7x2

Intrusion Prevention Systems

IPS Svc,Onsite24x7x2 (CON-SUO4)
IPS Svc, Onsite 24x7x4 (CON-SUO3)
IPS Svc,Onsite 8x5x4 (CON-SUO2)
IPS Svc, Onsite NBD (CON-SUO1)
IPS Svc, 24x7x2 (CON-SU4)
IPS Svc, 24x7x4 (CON-SU3)
IPS Svc, 8x5x4 (CON-SU2)
IPS Svc, NBD (CON-SU1)
IPS Svcs+HW 24x7x2 Onsite CON-SUO4

Cisco Software Support Service SWSS Essential Operate Services

Software Support Service SWSS
Cisco Software Support Service SWSS Essential 8x5xNBD
Cisco Software Support Service SWSS Essential 8x5x4
Cisco Software Support Service SWSS Essential 24x7x4
Cisco Software Support Service SWSS Essential 8x5xNBD With Engineer
Cisco Software Support Service SWSS Essential 8x5x4 With Engineer
Cisco Software Support Service SWSS Essential 24x7x4 With Engineer

Cisco Solution Support for Critical Infrastructure

SMARTNet Solution Support Onsite 24x7x4
SMARTNet Solution Support Onsite 8x5xNBD
SMARTNet Solution Support 24x7x4
SMARTNet Solution Support 8x5xNBD
SMARTNet Solution Support 8x5x4
SMARTNet Solution Support 24x7x2
SMARTNet Solution Support Onsite 8x5x4
SMARTNet Solution Support Onsite 24x7x2

SW App Support SAS

CON-SAS
SW Application Support + Updates

Small Business Services

3 Year 8 x 5 x NBD Small Business Pro Service
3 Year 24 x 7 x 4 Small Business Pro Service

Support Assistant

CON-SMBS 8x5xNBD

Essential Software

Essential Software Support ESW
Essential SW+HW 8x5xNBD ECD
Essential SW+HW 8x5x4 ECE
Essential SW + HW 24x7x4 ECPM
Essential SW+HW 24x7x4 Onsite

CON-SASU

SW App Support and Upgrades (SAU SASU)

Hardware Only Support

CON-HW 8x5xNBD

3 Year Cisco SMARTnet Contract

3YR SMARTNET SOFTWARE SUPPORT (CON-3SW)
3YR SMARTNET 8X5XNBD (CON-3SNT)
3YR SMARTNET 8X5X4 (CON-3SNTE)
3YR SMARTNET 24X7X4 (CON-3SNTP)
3YR SMARTNET 8X5XNBD ONSITE (CON-3OS)
3YR SMARTNET 8X5X4 ONSITE (CON-3OSE)
3YR SMARTNET 24X7X4 ONSITE (CON-3OSP)

Cisco Support

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