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Cisco Support for C9200L-24PXG-4X-A

CON-SW-CA920L2X

Support Contract Cisco SMARTnet - Software Support and Updates - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Provides major and maintenance releases of Cisco IOS software, 24 x 7 access to TAC.
  • One Hour Response Time
  • 24 hours, 365 days
  • No Hardware Replacement
  • No Onsite Engineer
  • Most equipment can be covered

CON-SNT-CA920L2X

Support Contract Cisco SMARTnet - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced by Next Business Day - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Cisco Smart Net SNT 8x5xNBD
  • Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
  • One Hour Response Time
  • Next Business Day NBD
  • 8 hours a day, 5 days a week
  • NBD Hardware Replacement
  • No Onsite Engineer
  • Extended access to cisco.com
  • Most equipment can be covered

CON-SNTP-CA920L2X

Support Contract Cisco SMARTnet - No Engineer - Fault reporting 24 Hours a day, 7 days a week - Hardware replaced within 4 hours from fault diagnosis - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Cisco Smart Net SNTP 24x7x4
  • Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered within 4 hours.
  • One Hour Response Time
  • 24 hours a day, 7 days a week
  • 4 Hours Hardware Replacement
  • No Onsite Engineer
  • Extended access to cisco.com
  • Most equipment can be covered

CON-OS-CA920L2X

Support Contract Cisco SMARTnet - Engineer to install hardware - Fault reporting 8 Hours a day, 5 days a week - Software Support Major and Minor Updates - Hardware replaced by Next Business Day - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware installed by an Engineer on the next business day.
  • One Hour Response Time
  • Next Business Day NBD
  • 8 hours a day, 5 days a week
  • NBD Hardware Replacement
  • NBD Onsite Engineer
  • Extended access to cisco.com
  • Most equipment can be covered

CON-OSP-CA920L2X

Support Contract Cisco SMARTnet - Engineer to install hardware - Fault reporting 24 Hours a day, 7 days a week - Software Support Major and Minor Updates - Hardware replaced within 4 hours from fault diagnosis - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware and onsite Engineer within 4 hours.
  • One Hour Response Time
  • 24 hours a day, 7 days a week
  • 4 Hours Hardware Replacement
  • 4 Hours Onsite Engineer
  • Extended access to cisco.com
  • Most equipment can be covered

CON-SSSNT-CA920L2X

Support Contract Cisco Solution Support - No Engineer - Fault reporting 8 Hours a day, 5 days a week - Hardware replaced by Next Business Day - Software Support Major and Minor Updates - 24 x 7 access to Cisco Technical Centre (TAC) - Extended Access to Cisco.com

  • Cisco Smart Net Soln Supp SSSNT 8x5xNBD
  • Cisco Solution Support Provides major and maintenance releases of Cisco IOS software, access to TAC, and, subject to fault identification by Cisco, replacement hardware delivered by the next business day.
  • One Hour Response Time
  • Next Business Day NBD
  • 8 hours a day, 5 days a week
  • NBD Hardware Replacement
  • No Onsite Engineer
  • Extended access to cisco.com
  • Includes Support for other vendor software
  • Most equipment can be covered

Cisco Third Party Maintenance

for C9200L-24PXG-4X-A0

Cisco Third Party Maintenance
Cisco Third Party Maintenance

3PM, TPM or Third Party Maintenance is support from providers other than the original manufacturer. It extends the lifecycle of hardware by providing support beyond the equipment End Of Support date. Third Party Maintenance can also be used to achieve a hybrid maintenance strategy which extends asset life and reduces forced upgrades, you will save money.

  • Global 24x7x365 Coverage
  • Replacement hardware delivered by the next business day.
  • Optional replacement hardware within 4 Hours
  • One Hour Response Time
  • Online Case Management
  • Optional Engineer to Site
  • Flexible Contracts
  • Level 3 and 4 Engineers
  • Proactive Break-Fix Available
  • Most manufacturers can be covered
Cisco Support

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