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Troubleshooting and Maintaining Cisco IP Networks

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Cisco Certified Network Professional (CCNP) 642-832 TSHOOT

Course Title: Troubleshooting and Maintaining Cisco IP


Course Code: TSHOOT 642-832
Duration: 5 Days

Course Overview

The Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) Cisco training course has been designed to provide professionals who work in complex network environments with the necessary skills required to maintain, diagnose, and resolve network problems more effectively. The course provides information about troubleshooting and maintaining particular technologies, as well as procedural and organisational aspects of the troubleshooting and maintenance process. A large part of the training will consist of practicing these skills and reinforcing the concepts by putting them to use in a controlled environment. At the end of the course, candidates will have increased their skill level and developed a set of best practices based on their own experiences and those of other professionals that they can then take back into their own organisations.

Target Audience

Candidates who should consider attending the TSHOOT 642-832 Cisco training course are Network professionals who want to increase their skills at maintaining and troubleshooting complex Cisco IP networks and is recommended for those looking to achieve the Cisco Cisco Certified Network Professional (CCNP) certification.

Course Objectives

On successfully completing the TSHOOT 642-832 course candidates will be able to:
  • Plan and document the most commonly performed maintenance functions in complex enterprise networks
  • Develop a troubleshooting process to identify and resolve problems in complex enterprise networks
  • Select tools that best support specific troubleshooting and maintenance processes in large, complex enterprise networks
  • Practice maintenance procedures and fault resolution in switching based environments
  • Practice maintenance procedures and fault resolution in routing based environments
  • Practice maintenance procedures and fault resolution in a secure infrastructure
  • Troubleshoot and Maintain integrated complex enterprise networks

Course Prerequisites

Candidates attending the TSHOOT 642-832 Cisco training course should hold valid ICND1 and ICND2 or CCNABC plus ROUTE and SWITCH certifications. Candidates are also recommended to have practical experience in installing, operating and maintaining Cisco routers and switches in an enterprise environment.

Testing and Certification

The TSHOOT Cisco training course is the recommended preparation for the 642-832 TSHOOT - Troubleshooting and Maintaining Cisco IP Networks exam. Please note that this exam is required for candidates who wish to achieve the Cisco Certified Network Professional (CCNP) certification.

Course Content

Planning maintenance for complex networks:
  • Applying maintenance methodologies
  • Common maintenance processes and procedures
  • Network maintenance tools, applications, and resources
Planning troubleshooting processes for complex Enterprise networks:
  • Lab 2-1 debrief
  • Applying troubleshooting methodologies
  • Planning and implementing troubleshooting procedures
  • Integrating troubleshooting into the network maintenance process
Maintenance and troubleshooting tools and applications:
  • Assembling a basic diagnostic toolkit using Cisco IOS software
  • Using specialised maintenance and troubleshooting tools
  • Lab 3-1 debrief
Maintaining and troubleshooting campus switching based solutions:
  • Troubleshooting VLANs
  • Troubleshooting spanning tree
  • Lab 4-1 debrief
  • Troubleshooting switched virtual interfaces and inter-VLAN routing
  • Troubleshooting first hop redundancy protocols(FHRPs)
  • Lab 4-2 debrief
  • Troubleshooting performance problems on switches
  • Preview of e-learning on campus switching technologies
Maintaining and troubleshooting routing based solutions:
  • Troubleshooting network layer connectivity
  • Troubleshooting EIGRP
  • Lab 5-1 debrief
  • Troubleshooting OSPF
  • Troubleshooting route redistribution
  • Lab 5-2 debrief
  • Troubleshooting BGP
  • Lab 5-3 debrief
  • Troubleshooting performance problems on routers
  • Lab 5-4 debrief
  • Preview e-learning on additional routing technologies
Maintaining and troubleshooting network security solutions:
  • Troubleshooting security features
  • Lab 6-1 debrief
  • Security features review
  • Lab 6-2 debrief
  • Preview of e-learning products on additional security troubleshooting
Maintaining and troubleshooting integrated, complex Enterprise networks:
  • Troubleshooting complex environments
  • Lab 7-1 debrief
  • Lab access
  • Introduction to troubleshooting
  • Assembling maintenance and troubleshooting tools
  • Layer 2 connectivity and spanning tree
  • Layer 3 switching and first-hop redundancy
  • Layer 3 connectivity and EIGRP
  • OSPF and route redistribution
  • Border gateway protocol (BGP)
  • Router performance
  • Introduction to network security
  • Cisco IOS security features
  • Troubleshooting complex environments

Additional Information

Please be aware that the DRM (Digital Rights Management) for the e-learning associated with this course has been protected so that the software can only be used on the PC onto which it is initially downloaded.
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