SVC-SD-MX5-T-AC

JNPR CARE SD SUPT MX5-T-AC

SVC-SD-MX5-T-AC

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Alternative Juniper Support Solutions

SVC-COR-MX5-T-AC

Annual Contract

  • Juniper JCare Software Support provides 24X7 access to Juniper technical support (TAC), software updates and upgrades, and access to Customer Support Center web services.
  • 24 hours a day, 7 days a week
  • No Hardware Replacement
  • Access to Juniper TAC
  • No Onsite Engineer
  • Most equipment can be covered
  • All JCare contracts are subject to availability

SVC-CP-MX5-T-AC

Annual Contract

  • Juniper Care CorePlus provides 24X7 access to technical support (TAC), software release, online support, Junos Space Service Now, and hardware replacement or repaired parts within 10 business days after receipt of defective product.
  • 24 x 7 x 365 Software Support
  • 10 Day Hardware Replacement
  • Access to Juniper TAC
  • No Onsite Engineer
  • Most equipment can be covered
  • All JCare contracts are subject to availability

SVC-ND-MX5-T-AC

Annual Contract

  • Juniper Care Next Day provides 24X7 access to technical support (TAC), software release, and online support, Junos Space Service Now and next business day hardware replacement.
  • 24 x 7 x 365 Software Support
  • Next Business Day Hardware Replacement
  • Access to Juniper TAC
  • No Onsite Engineer
  • Most equipment can be covered
  • All JCare contracts are subject to availability

SVC-NDCE-MX5-T-AC

Annual Contract

  • Juniper JCare Next Day Onsite provides 24X7 access to technical support (TAC), software release, online support, Junos Space Service Now , next business day hardware replacement and a technician to replace faulty parts.
  • 24 x 7 x 365 Software Support
  • Next Business Day Hardware Replacement
  • Next Business Day Onsite Engineer
  • Access to Juniper TAC
  • Most equipment can be covered
  • All JCare contracts are subject to availability

SVC-SD-MX5-T-AC

Annual Contract

  • Juniper Care Same Day provides 24X7 access to technical support (TAC), software release, online support, Junos Space Service Now and same day 4-hr hardware replacement.
  • 24 x 7 x 365 Software Support
  • 4 Hour Hardware Replacement
  • No Onsite Engineer
  • Access to Juniper TAC
  • Most equipment can be covered
  • All JCare contracts are subject to availability

SVC-SDCE-MX5-T-AC

Annual Contract

  • Juniper Care Same Day Onsite provides 24X7 access to technical support (TAC), software release, online support, Junos Space Service Now and same day 4-hr hardware replacement.
  • 24 x 7 x 365 Software Support
  • 4 Hour Hardware Replacement
  • 4 Hour Onsite Engineer
  • Access to Juniper TAC
  • Most equipment can be covered
  • All JCare contracts are subject to availability

SVC-NDS-MX5-T-AC

Annual Contract

  • Juniper Care Next Day Ship provides 24X7 access to technical support (TAC), software release, and online support, Junos Space Service Now and next business day hardware replacement.
  • 24 x 7 x 365 Software Support
  • Next Business Day Ship of Replacement Hardware
  • Access to Juniper TAC
  • No Onsite Engineer
  • Most equipment can be covered
  • All JCare contracts are subject to availability

PAR-ND-MX5-T-AC

Annual Contract $1080.26

  • Managed Juniper Next Day Support
  • 24x7 access to Juniper technical support (JTAC), software updates and upgrades, access to Customer Support Center (CSC) and next business day hardware replacement.
  • 24 x 7 x 365 Support
  • Access to e-learning courses
  • Next Business Day Hardware Replacement
  • Access to Juniper TAC
  • No Onsite Engineer
  • Most equipment can be covered
  • All JCare contracts are subject to availability

PAR-NDCE-MX5-T-AC

Annual Contract $1380.92

  • Managed Juniper Next Day Onsite Support
  • 24x7 access to Juniper technical support (JTAC), software updates and upgrades, access to Customer Support Center (CSC) and next business day hardware replacement.
  • 24 x 7 x 365 Support
  • Access to Juniper TAC
  • Access to e-learning courses
  • Next Business Day Hardware Replacement
  • Next Business Day Onsite Engineer
  • Most equipment can be covered
  • All JCare contracts are subject to availability

PAR-SD-MX5-T-AC

Annual Contract $1859.00

  • Managed Juniper Care Same Day Support
  • 24x7 access to Juniper technical support (JTAC), software updates and upgrades, access to Customer Support Center (CSC) and same day hardware replacement.
  • 24 x 7 x 365 Software Support
  • Access to e-learning courses
  • Same Day Hardware Replacement
  • No Onsite Engineer
  • Access to Juniper TAC
  • Most equipment can be covered
  • All JCare contracts are subject to availability

PAR-SDCE-MX5-T-AC

Annual Contract $2337.07

  • Managed Juniper Same Day Onsite Support
  • Provides 24X7 access to technical support (TAC), software release, online support, Junos Space Service Now and same day 4-hr hardware replacement.
  • 24 x 7 x 365 Software Support
  • 4 Hour Hardware Replacement
  • 4 Hour Onsite Engineer
  • Access to Juniper TAC
  • Most equipment can be covered
  • All JCare contracts are subject to availability

PAR-NDS-MX5-T-AC

Annual Contract

  • Managed Juniper Support Next Day Ship
  • 24x7 access to Juniper technical support (JTAC), software updates and upgrades, and access to Customer Support Center (CSC)
  • 24 hours a day, 7 days a week
  • Access to e-learning courses
  • Next Day Ship of Replacement Hardware
  • No Onsite Engineer
  • Most equipment can be covered
  • All JCare contracts are subject to availability

PAR-SUP-MX5-T-AC

Annual Contract $743.78

  • Managed Juniper Support Basic
  • 24x7 access to Juniper technical support (JTAC), software updates and upgrades, and access to Customer Support Center (CSC)
  • 24 hours a day, 7 days a week
  • Access to e-learning courses
  • No Hardware Replacement
  • No Onsite Engineer
  • Most equipment can be covered
  • All JCare contracts are subject to availability

PAR-RTF-MX5-T-AC

Annual Contract $983.25

  • Managed Juniper Support Return to Factory
  • 24x7 access to Juniper technical support (JTAC), software updates and upgrades, and access to Customer Support Center (CSC)
  • 24 hours a day, 7 days a week
  • Access to e-learning courses
  • Return to Factory (RTF) Hardware Replacement
  • No Onsite Engineer
  • Most equipment can be covered
  • All JCare contracts are subject to availability

PAR-AR5-MX5-T-AC

Annual Contract $1036.56

  • Managed Juniper Support Advance Replacement 5
  • 24x7 access to Juniper technical support (JTAC), software updates and upgrades, and access to Customer Support Center (CSC)
  • 24 hours a day, 7 days a week
  • Access to e-learning courses
  • Advance Replacement 5 Day (AR5) Hardware Replacement
  • No Onsite Engineer
  • Most equipment can be covered
  • All JCare contracts are subject to availability

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