SVC-SD-SA4.5K-H

Juniper Care SameDay Support for SA4.5K-H (250U+)

SVC-SD-SA4.5K-H

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Alternative Juniper Support Solutions

SVC-COR-SA4.5K-H

Annual Contract

  • Juniper JCare Software Support provides 24X7 access to Juniper technical support (TAC), software updates and upgrades, and access to Customer Support Center web services.
  • 24 hours a day, 7 days a week
  • No Hardware Replacement
  • Access to Juniper TAC
  • No Onsite Engineer
  • Most equipment can be covered
  • All JCare contracts are subject to availability

SVC-ND-SA4.5K-H

Annual Contract

  • Juniper Care Next Day provides 24X7 access to technical support (TAC), software release, and online support, Junos Space Service Now and next business day hardware replacement.
  • 24 x 7 x 365 Software Support
  • Next Business Day Hardware Replacement
  • Access to Juniper TAC
  • No Onsite Engineer
  • Most equipment can be covered
  • All JCare contracts are subject to availability

SVC-NDCE-SA4.5K-H

Annual Contract

  • Juniper JCare Next Day Onsite provides 24X7 access to technical support (TAC), software release, online support, Junos Space Service Now , next business day hardware replacement and a technician to replace faulty parts.
  • 24 x 7 x 365 Software Support
  • Next Business Day Hardware Replacement
  • Next Business Day Onsite Engineer
  • Access to Juniper TAC
  • Most equipment can be covered
  • All JCare contracts are subject to availability

SVC-SD-SA4.5K-H

Annual Contract

  • Juniper Care Same Day provides 24X7 access to technical support (TAC), software release, online support, Junos Space Service Now and same day 4-hr hardware replacement.
  • 24 x 7 x 365 Software Support
  • 4 Hour Hardware Replacement
  • No Onsite Engineer
  • Access to Juniper TAC
  • Most equipment can be covered
  • All JCare contracts are subject to availability

SVC-SDCE-SA4.5K-H

Annual Contract

  • Juniper Care Same Day Onsite provides 24X7 access to technical support (TAC), software release, online support, Junos Space Service Now and same day 4-hr hardware replacement.
  • 24 x 7 x 365 Software Support
  • 4 Hour Hardware Replacement
  • 4 Hour Onsite Engineer
  • Access to Juniper TAC
  • Most equipment can be covered
  • All JCare contracts are subject to availability

SVC-NDS-SA4.5K-H

Annual Contract

  • Juniper Care Next Day Ship provides 24X7 access to technical support (TAC), software release, and online support, Junos Space Service Now and next business day hardware replacement.
  • 24 x 7 x 365 Software Support
  • Next Business Day Ship of Replacement Hardware
  • Access to Juniper TAC
  • No Onsite Engineer
  • Most equipment can be covered
  • All JCare contracts are subject to availability

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